Agent Name
Initial Greeting
Shared Session Instructions
Used as the base persona for phone calls and website chat. Web UI rules are appended automatically.
- Phone: realtime voice handling and greeting enforcement
- Web: UI tool usage, styling, and fitment lookup guidance
Phone Session Instructions
Web Chat Instructions
Single Store Auto Context
When enabled, the AI automatically receives the single configured store's details in its system prompt.
Web Chat Disclaimer HTML
Rich HTML is allowed and sanitized on render. Use data-ac-open-privacy-modal on a link/button to open the privacy modal.
Privacy Modal HTML
Content shown when the disclaimer modal link is clicked.
Prompt Buttons
Each button sends its text as the first message when clicked.